Privacy Policy
Effective Date: August 10, 2026
Privacy Policy
Effective Date: August 10, 2026
Privacy Notice
Black Stallion Claims LLC ("Black Stallion Claims," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting www.blackstallionclaims.com, contacting us, or using our public insurance adjusting services.
This Privacy Policy explains:
What information we collect
We collect information that you voluntarily provide to us, including:
Name
Mailing address
Property address
Email address
Telephone number
Insurance carrier information
Insurance policy number
Claim number (when applicable)
Property damage details
Photographs, videos, drone imagery (where applicable), estimates, engineering reports, invoices, and other claim-related documentation
Information submitted through website contact forms, including requests for free inspections or consultations
Communications submitted through our website, email, telephone, text message, or social media platforms
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type
Device type
Operating system
Website usage information
Pages visited
Date and time of visits
Referral sources
Cookie and analytics data, including information collected through services such as Google Analytics
How We Use Your Information
Black Stallion Claims LLC uses personal information to:
Respond to inquiries and consultation requests
Schedule inspections and appointments
Evaluate property damage and insurance claims
Represent policyholders throughout the insurance claims process
Prepare, document, negotiate, and support insurance claims
Coordinate emergency mitigation and restoration services
Communicate claim updates and appointment information
Improve our website, customer service, and operations
Comply with applicable legal, licensing, and regulatory requirements
Information Sharing
Black Stallion Claims LLC does not sell, rent, or trade your personal information.
We may share information only when reasonably necessary to:
Represent you before your insurance carrier
Coordinate with restoration contractors, mitigation companies, engineers, hygienists, consultants, attorneys, or other professionals involved in your claim, at your direction or as reasonably necessary to provide the requested services
Work with trusted third-party vendors that assist with website hosting, communications, document management, analytics, or other business operations
Comply with legal obligations, subpoenas, court orders, or governmental requests
Protect the rights, safety, or property of our clients, employees, or Company
When coordinating with restoration contractors or other professionals, Black Stallion Claims LLC seeks to act in the client's best interest and will share information only as reasonably necessary to support the requested services or as otherwise authorized by the client or permitted by law.
All third-party service providers are expected to maintain appropriate confidentiality and security standards.
Photographs, Videos, and Marketing Materials
Black Stallion Claims LLC may capture photographs, videos, drone imagery, and other visual documentation before, during, and after the insurance claims process. These materials are primarily collected to document property damage, support insurance claims, and coordinate restoration services.
From time to time, Black Stallion Claims LLC may use photographs or videos for educational, marketing, promotional, portfolio, website, or social media purposes.
Before publishing such content, we make reasonable efforts to remove or obscure personally identifiable information, including names, addresses, policy numbers, license plates, family photographs, and other identifying details.
Black Stallion Claims LLC will not intentionally identify a client, disclose confidential claim information, or publish images that reasonably identify a client or their property without the client's prior consent, unless otherwise required or permitted by law.
Any identifiable project photographs or videos used for marketing purposes will be used only with the client's consent.
Clients may request that photographs or videos of their property not be used for marketing purposes by notifying Black Stallion Claims LLC in writing. We will honor such requests for future use to the extent reasonably practicable.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve functionality, analyze website performance, and enhance the user experience.
Cookies may be used to:
Remember user preferences
Measure website traffic
Improve website performance
Analyze visitor behavior using services such as Google Analytics
You may disable cookies through your browser settings. However, certain features of the website may not function properly.
Email, Telephone, and SMS Communications
If you voluntarily provide your contact information, including by submitting a contact form, you consent to Black Stallion Claims LLC contacting you by telephone, email, or text message regarding your inquiry and related requested services.
Communications may include:
Consultation requests
Appointment confirmations
Claim updates
Requested services
Customer support
Company communications related to your inquiry
Message frequency may vary. Reply STOP to opt out or HELP for assistance. Standard message and data rates may apply.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in our communications or by contacting us directly.
Data Security
Black Stallion Claims LLC maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Access to sensitive client information is limited to authorized personnel and trusted service providers who require access to perform their responsibilities.
Although we employ commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
Data Retention
Black Stallion Claims LLC retains personal information only for as long as necessary to:
Provide requested services
Complete insurance claim representation
Meet legal, licensing, accounting, and regulatory obligations
Resolve disputes
Enforce contractual agreements
Maintain required business records
Information that is no longer required is securely deleted or destroyed in accordance with applicable laws and Company record retention practices.
California Privacy Rights
California residents may have rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), where applicable.
Subject to applicable law, California residents may request to:
Know the categories of personal information collected
Access personal information maintained by us
Request correction of inaccurate information
Request deletion of eligible personal information
Understand how personal information is used and disclosed
Exercise these rights without discrimination
Requests may be submitted using the contact information below.
Third-Party Links
Our website may contain links to third-party websites for your convenience. Black Stallion Claims LLC is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children's Privacy
Our website and services are intended for adults. Black Stallion Claims LLC does not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
Black Stallion Claims LLC reserves the right to update or modify this Privacy Policy at any time. Material changes will be posted on this page with an updated Effective Date. Your continued use of our website following any revisions constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Black Stallion Claims LLC
Website: www.blackstallionclaims.com
Email: info@blackstallionclaims.com
Phone: (310) 916-1220
Los Angeles, California
Your Consent
By accessing or using the Black Stallion Claims LLC website or submitting information through our website or services, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.